Help/FAQs

Information

Order Status

  • Has my order shipped?

All orders are processed in 1 business day and are shipped the following business day. If you have questions about your order, you may contact us.

  • How do I track my order?

Once you place your order, a confirmation email will be sent to. In the email you will find a tracking number for your shipment.

  • An item is missing from my shipment.

Please contact us so we can ship the missing item to you.

Returns

    • Please contact customer service at "sales@toolguyrepublic.com" for more information on returning an item.
    • Please return new and unused products only with freight prepaid.  We will refund you as soon as the return is received and processed. Return period is 14 days after purchase.
    • Items that have been abused or modified from their original condition will not be accepted. 

 

Warranty

    • Tool Guy Republic warrants all tools to the original purchaser against any manufacturing defect in material or workmanship for a period of one (1) year from the original date of purchase. If the defective equipment or tool is determined to be covered under this warranty, it shall be repaired or replaced at manufacturer's discretion without charge, provided that the equipment or tool must be returned with proof of purchase. This warranty shall not apply to damage due to accident, negligent use, lack of maintenance, abuse or applications other than the specific function the equipment or tool is designed for. 

 

If you have anymore questions, please feel free to contact us below or send us an email to sales@toolguyrepublic.com

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